For new client programs to be successful, the implementation process must be carefully managed – addressing amongst other things work force reluctance to change, training requirements, organisational objectives and the management of incumbent agents. RTM recognises this and is ready to assist with proven change management strategies to help you through this process.
It is often said that change can take an instant, but resistance to change can last a lifetime. The process of change can often be a tricky one. At RTM we have an established process in place, refined over many years of active change management experience, to optimise the transition period for clients.
- Identify the needs of your workforce through a needs analysis conducted by RTM
- Meet those needs and any workforce concerns through a strategically developed and tailored induction program created by RTM
- Effectively train your workforce so they can successfully undertake your new travel processes
- Maximise the success of your travel program by encouraging staff support and building their knowledge through interactive road shows run by RTM